‘All Staff Members Were So Caring and Considerate’

I am writing to express my sincere appreciation to a few members of the nursing/auxiliary team that were on shift week commencing 10 August 2015.

My grandmother was admitted to the hospital on Thursday 6 August 2015. Sadly she passed away on Saturday 15 August 2015.

We were notified on Monday 10th August that sadly she was in renal failure.

She was admitted to Ward 31A. During her time there we met a lot of the nursing staff. The nurses I would like to pass my thanks onto were Monica, Eilidh and Lisa and the auxiliary staff were Gillan and Lynn.

All staff members were so caring and considerate to my grandmother especially in her final moments. The nurses we’re empathetic to the family at all times especially when we were carrying out a bedside vigil.

The nurses mentioned ensured that my grandmother was comfortable at all times, an action that we as a family will never forget.

Lynn also kindly organised the family room for us to use,

The ladies are a credit to your team and I would be grateful if you could pass on my comments.

Kim