“Care and Professionalism From EVERY Member of Staff”

Good Morning,
Can I please start off by stating that I am not in the habit of writing in to organisations to make comment on level of service provided yet am the first to bemoan bad service!!

On 26th April I had reason to present myself at FVRH Accident and Emergency Dept with a serious hand injury.

The level of service, care and professionalism from EVERY member of staff from reception to triage to nursing staff and auxiliaries all the way up to the surgeons, genuinely amazed me. It was fantastic.
I could not have received a better level of care ANYWHERE.

I am not from the FV area but am singing the praises of the hospital to everyone I know.
I would be more than happy for this feedback to be used at any level and if possible placed on the personal files of the staff concerned if beneficial to them.

A huge THANK YOU to all staff concerned.

Brian
West Lothian