“Excellent care, advice and support with the Diabetes Team”
I would like to comment on the excellent care, advice and support that I encountered recently during my contact with the Diabetes Team – both at Larbert and Stirling.
As a person with long standing Type 1 diabetes I have encountered many different changes in both personnel and ‘best management’ ideologies and never been disappointed. However the very professional, friendly and approachable staff who have helped me through my recent difficulties have impressed me so greatly that I feel their good work, superior knowledge of diabetes and commitment to supporting patients through until complete independence of personal management of their own diabetes is achieved, should be acknowledged.
I want to personally thank all staff at Falkirk and all Dietetic, Nursing and Medical staff at the Diabetes Centre in Stirling that have helped me. Both Hillary and Kathryn in particularly have supported not just myself but a group of people with diabetes through some major management ch anges; using a combination of education, coaching and supportive techniques.
This included them being there for us at the end of the phone, both day and night whilst at the same time gradually withdrawing their support as we became more independent. I feel that this is a huge responsibility for them but in my case I feel they got this exactly right and I am very appreciative of everything they have done to help me to improve and maintain my health.