“He went that extra mile in ensuring my problem could be resolved”

I attended A&E at the Forth Valley Royal on the 5th June and was seen by Dr Alcock.

I would just like to praise his efficiency and professionalism while dealing with my problem. He went that extra mile in ensuring my problem could be resolved, and I really appreciated the follow up phone call from him. He is a credit not only to his profession but also to Forth Valley Royal.

Please pass on my grateful thanks to him.

James McDonald

Stirling