“I Had Wonderful Care From the Initial Consultation to my Follow up”

I had a hip replacement done by Mr Deleuw on the 20th October.  I had wonderful care from the initial consultation to my follow up today. All appointments were on time.  The out and in patients staff were polite, helpful and caring.  I felt completely confident in every aspect of my care. To get a single room and own toilet exceeded my expectations.  The food was good with plenty of choice, served hot by pleasant staff.  The nurses on ward B23 could not have done more despite having to work long hours and were unfailingly polite and considerate. The cleaning staff were equally polite and conscientious.  My recovery has been without problems due to the information given out before admission with regard to the “dos” and “donts” from the arthroscopy education staff and the physiotherapists instructions while an in patient. Also thanks must go to the NHS who provided the extra aids for use at home.  The hospital is bright and clean and very “user friendly”.

Many thanks to all who contributed to my care.  I would,without hesitation, reccommend FVRH to anyone needing treatment.

Rhoda, Bo’ness