“Made us feel we were in safe hands”

Our son Jacob Gunn was born on 27/7/14 in FVRH, Larbert. I wanted to let you know how happy we were with the service provided and with the care we received.

Throughout my pregnancy, I attended the Community Midwife, Kirsty, at Clackmannan Community Health Centre. She was always pleasant, helpful and professional, and regardless how busy this clinic was, she made me feel as though my baby and I were important, answered all of my questions and never made me feel hurried.

Our son was 10 days overdue, and when I attended the hospital, everyone from the triage sister onwards made us feel welcome, valued and in expert hands. In particular, Theresa and Mhairi, the two midwives who delivered our son, could not have been nicer. They were kind, professional and patient, and made us feel we were in safe hands throughout. They were kind and patient with my older son and the rest of my family who brought him to meet his new brother.

We read and hear so often from people who are unhappy with their care, and I just wanted to take the time to let you know how positive our entire experience was. They made a joyful experience, the arrival of another wonderful son, even better for us as a family and I would like to say thank you for that.

Please share our praise with the team involved.
Yours sincerely,

Catriona, John, Daniel & Jacob Gunn
Alloa