‘Overwhelmingly Kind and Friendly’
I attended your A&E department on Tuesday with my 12 year old son Rory who had hurt his elbow playing rugby, we came to Larbert because it was the nearest hospital to where it happened.
I think this is the friendliest most welcoming hospital I’ve ever been to in my life!! All staff without exception were helpful, caring and overwhelmingly kind and friendly. Our nurse practitioner, whose name I unfortunately didn’t get, was exceptional both in her care and attitude and in her expertise and special thanks go to her, I hope you can find out who it was.
We’ve since had a follow up visit to the fracture clinic/plaster room and again found everyone to be incredibly professional and just really warm and welcoming.
Heartfelt thanks to all of you and keep up the good work, it is appreciated.