‘So Pleasant and Caring’

Hi, my father was a patient in AAU1 Forth Valley Hospital last month and I would really like to say how I was treated was so friendly. The admin girl was so helpful and pleasant to me, when I got upset about how ill he was, she got me a drink and showed me where i could have time to myself to cry and not have everyone watching me.

Her manner was so pleasant and caring, I would like to say if everyone was like her in the nhs it would be a better place. I can’t praise her enough, I asked her name and she said it was Debbie. I would like everyone to know and her thank you for your help in a hard time .

Shirley, via email