‘The Staff are Outstanding Professionals’
I would like to take this opportunity to thank Dr Kate Warburton and staff at the Rapid Access Frailty Clinic, and in the various departments throughout Forth Valley Royal to which my mother was referred, for the care and attention which she received. We had a long day of assessment on Friday 3 July 2015 at the end of which my mother received diagnosis of a puzzling condition which had been eluding our GP due to the limited diagnostic tools at his disposal. Everyone (doctors, nurses, pharmacists, physiotherapists, radiographers and porters) was so very considerate and kind not only to my mother but also to me as her companion for the day. Forth Valley Royal is an impressive facility and the staff are outstanding professionals. Diagnosis was reached with amazing efficiency but the friendliness and patience of staff was so important in allaying my elderly mother’s anxieties. A huge thank you to all.