‘Very Confident and Reassuring’

I was seen by one of your staff today, Tues 6th Sept. I had a minute object stuck in my eye but very painful.

I’d like to thank Heather, not just for doing her job well but for the way she did it. Very confident and reassuring, considering I was feeling nauseous at the thought of an eye exam, once Heather talked me through things, I was settled and relaxed.

Many thanks.