For problems or routine servicing, the audiology departments at both Falkirk and Stirling Community Hospitals have a drop in clinic. No appointment is required. The clinic opening times are:
MONDAY - FRIDAY 1pm - 4pm
MONDAY, WEDNESDAY & THURSDAY 1pm - 4pm
You should attend this clinic in the first instance as we can usually resolve most difficulties without the need for a further appointment. If you are unable to attend in person, your hearing aid can be brought in by someone else or you can send it in by post. Please remember to include your record book.
We are very fortunate to be supported by an excellent volunteer service. Our trained volunteers currently run a retubing clinic alongside our repair service most afternoons at Falkirk and Stirling Community Hospitals. This means a much shorter wait for patients, who only require a retube.
Due to its success, this retubing service is available at Clackmannan Community Healthcare Centre, Sauchie on Monday mornings from 9am until 11am. This is clinic is run entirely by our trained volunteers and no audiology staff are in attendance.
Batteries are available by post only
Give your batteries an even longer life. A household battery recycling service is widely available and many shops and public buildings are now offering free battery recycling collection service.
If you don’t have a hearing aid and would like to be assessed for one, visit your GP who can refer you directly to the Audiology Department or via the Ear, Nose and Throat (ENT) Department.
Some printable reminders are available for you to download: