Healthcare Treatment & Advice
Local community health services and hospitals are open so if you have an urgent health concern, please don’t wait. You should always seek help for emergencies, possible cancer signs and attend immunisation appointments.
As part of a national initiative called NHS Pharmacy First Scotland, pharmacists are able to offer free treatment for a range of common health conditions without the need for a prescription. These include urinary infections, impetigo, conjunctivitis, vaginal thrush and eczema. Pharmacists across Forth Valley also provide a local service which provides free treatment and advice for minor skin conditions and skin infections such as dermatitis, cellulitis, insect bites and nail infections.
If you think you need to see your GP or another member of your Practice team then please call your GP Practice for advice. In many cases you will be offered a telephone or video consultation first however if you need to be seen then arrangements will be made for you to attend the Practice.
If you need urgent health advice out-of-hours contact NHS 24 on 111 and for emergencies phone 999.
Restarting Health Services
Work is underway to restart a range of local and national health services which were postponed when the NHS was placed on an emergency footing to respond to the COVID-19 pandemic. This will be done on a phased basis over the coming weeks and months and appointments will prioritised by clinical need. If your operations or appointment was postponed staff will be contact you direct to reschedule your appointment and you do not need to contact your GP or hospital as this will happen automatically as soon alternative arrangements can be made.
You are likely to be offered an initial telephone or video consultation and if you still need to be seen face-to-face then please don’t worry about attending as new arrangements and infection control measures are in place to protect patients and staff. Video consultations take place online using our Near Me system.
This will take time as not all health services will be able resume immediately or be able to return to normal working arrangements due to the ongoing need to maintain separate areas to treat patients with Covid-19. Physical distancing and infection control measures to protect patients and staff will limit the number of people who can attend at any one time and reduce previous service capacity.
A number of updates on specific services are also available below.
National Screening Programmes
All national screening programmes have now resumed. For more information visit NHS Inform.
Health Visiting Service
The Universal Health Visiting Pathway in Scotland offers a core home visiting programme to all families. The programme consists of a minimum of 11 home visits from birth until your child starts school.
During this challenging time our Health Visiting Teams may be working differently, for example two home visits may be combined into one visit, or you may be offered a telephone or video consultation in place of a visit to the family home.
Your Health Visitor is still here to support you and your child. Please continue to contact your Health Visitor if you have any questions or concerns about your child. The telephone number can be found in your child’s Personal Child Health Record (the red book).