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NHS Workforce Data User Needs Assessment

As published in Scottish Government’s National Workforce Strategy for Health and Social Care in March 2022, a commitment was made to “Analyse and do a needs assessment of available workforce data and sources building recommendations for workforce data collection design, quantity and quality.”

Better granularity of data is required in order for improved workforce planning. A user needs assessment will help understand what the data sets available are currently being used for and which gaps can be identified, how filling them would benefit the process of workforce planning.

Below is the template we are asking stakeholders to consider so we can prioritise data improvement within the Data Gaps and Linkages project.


    Role/Job Title:


    Type of Service Delivery:


    What is your current use of the NHS Workforce data?


    What is your current understanding of what the data tells you?


    What does the current workforce data set in your service delivery area allow you to do within your role?


    Tell us about the last time you used the workforce data?

    • What were you trying to do?

    • Were you able to do it?

    • What was useful and what was not?

    • If the workforce data platform didn’t exist, what would you no longer be able to do?



    What frustrations do you have with the data sets in their current form?


    Could you draw the steps you take in using the workforce data? Is there any information that you cannot access, and if so, where do you then go to access this information?


    What do you feel is an obvious gap in the current data set?


    Can you please copy this statement and fill in the blanks in the below box:


    I need/want/expect ____ from the data, so that I can ____, as a ____ user ____ because ____.

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