For adjustments, servicing or routine reassessment, the Audiology Departments at both Falkirk and Stirling Health & Care Village have a drop in Open Access clinic. No appointment is required. The clinic opening times are:
Morning sessions are 8.30am – 11am and afternoon sessions are 1pm – 4pm
Stirling Health & Care Village, Area 3, Main Outpatients Department
Monday, Thursday and Friday mornings, Tuesday and Wednesday afternoons
Falkirk Community Hospital, Suite A, Main Outpatients Department
Monday, Thursday and Friday afternoons, Tuesday and Wednesday mornings
We can resolve most difficulties without the need for a further appointment. If you are unable to attend in person, your hearing aid can be brought in by someone else or you can send it in by post. Please remember to include your record book.
We are very fortunate to be supported by an excellent volunteer service. Our trained volunteers currently run a retubing clinic alongside most of our Open Access sessions at Falkirk and Stirling Health & Care Village. This means a much shorter wait for patients who only require a retube.
Due to its success, this retubing service is also available at:
Clackmannanshire Community Healthcare Centre, Sauchie
Mondays 9am – 11am (excluding public holidays)
This clinic is run entirely by our trained volunteers. No audiology staff are in attendance.
Forth Valley Royal Hospital
We have a weekly collection for the benefit of hearing aid wearers who have a faulty NHS Forth Valley hearing aid and are currently an in-patient at Forth Valley Royal Hospital. This is run by our trained volunteers. Please speak to ward staff for more information if you or your family member would like to use this service.
Batteries are available by post only
Give your batteries an even longer life. A household battery recycling service is widely available and many shops and public buildings are now offering free battery recycling collection service.
If you don’t have a hearing aid and would like to be assessed for one, visit your GP who can refer you directly to the Audiology Department or via the Ear, Nose and Throat (ENT) Department.