The Scottish Ambulance Service provides transport for patients who need support to reach their healthcare appointments due to their medical or mobility needs. For example, patients who:
- require assistance from skilled ambulance staff
- have a medical condition that would prevent them from travelling to hospital by any other means
- have a medical condition that might put them at risk from harm if they were to travel independently
- have mobility difficulties that require the assistance of ambulance care staff
- are attending hospital for treatment that might have side effects and require ambulance care on the return journey
You can book ambulance transport up to 28 days in advance, directly via the Scottish Ambulance Service contact team. Specially trained staff are availble to talk to.
The number to call is 0300 123 1236 (calls are charged at local rates for both landlines and mobiles).
The call-taker will ask you a series of questions about your condition and if appropriate confirm your booking on the call. You may request ambulance transport up to 28 days in advance of your appointment.
If you need support making the call then please ask your GP or carer.
Patients with hard of hearing can use Text Relay on 18001-03001231236 (Calls are charged at local rates for both landlines and mobiles).
If you need to cancel your ambulance transport please call 0800 389 1333 (freephone from landlines).
If you are not eligible for the Patient Transport Service provided by the Scottish Ambulance Service then you may wish to contact one of the local organisations who provide community transport services in the Forth Valley area. These include:
- Red Cross Transport and Escort Service – 01324 679060
- RVS Community Transport and Good Neighbour Service (Stirling Area – Over 60s) – 01786 450718 (Charge of £4 for the first 3 miles then 60p per mile applies)
- Order of Malta / Dial a Journey – 01786 465355
- The Driving Force will take anyone who has cancer and is registered with a GP in Bonnybridge, Denny or Banknock to hospital appointments free of charge. Visit http://www.bdthedrivingforce.org.uk/