NHS Forth Valley’s Audiology and Volunteer Service has won the 2015 British Academy of Audiology’s (BAA) Team of the Year Award.

 The award was presented to Audiology Services Manager, Jennifer Pow at the recent BAA 12^th Annual Conference in Harrogate by President of the Academy, Alison Walsh.

The Award was created in 2004 to celebrate the coming together of the different professions within Audiology and is awarded to a team which has worked together to improve quality of service in their area. Nominations can be made by anyone and the winning team is chosen by the BAA board.

Jennifer Pow, NHS Forth Valley’s Audiology Services Manager said: “Hearing aid users across Forth Valley are now getting a quicker service thanks to a major redesign of the way we work.

“Patients are now seen at a one-stop open access clinic for all existing hearing aid users where most procedures, as well as three yearly reassessments, can be carried out without the need to come back for a further appointment. Just over a year ago patients could expect a lengthy wait for any treatment which had been decided upon.

“I am delighted that the hard work and team work by all our staff and volunteers in redesigning our service has been recognised.”

The winners received a trophy, certificate and cash prize of £300.