Use the headings below to find out more about the best place to turn to when you are feeling unwell or have an injury. Alternatively you can watch our BSL version.
Remember that accident and emergency services are for people who are seriously ill and need of emergency care. In many cases, your local pharmacist, GP, dentist or minor injuries unit will be able to provide advice and treatment.
Sore throats, coughs, cold and flu symptoms, minor cuts and grazes …
High temperature/fever, coughs, colds and nasal congestion, minor eye infections, stomach upsets…
It’s important that you don’t run out of essential medicines and you should check which items are needed…
Severe tummy/belly pain, infections, long term conditions, depression and anxiety …
Constant throbbing toothache, abscesses, crowns, bridges falling out, teeth sensitivity, intermittent dull toothache …
Blurred eye, sudden loss of vision, sudden flashes or floaters, infected eye, red eye, sore eye, dry eye…
If you’re too ill to wait until they re-open, you can access out of hours…
Musculoskeletal (MSK) Helpline
The helpline is a phone triage service for people with backache, muscle ache or joint problems …
Cuts and minor burns, sprains or strains, minor eye injuries and infections, suspected broken bones …
Suspected stroke or heart attack, serious illness or injury, collapse…