Near Me powered by Attend Anywhere is a secure NHS video call service for patient appointments and ward visiting. You can access your waiting area online using an internet-connected device.
To use near me you will need a reliable internet connection, broadband or 3G/4G and a suitable device for making video calls such as a smartphone, laptop or computer with webcam and speaker.
Start video call
This opens up a new window. Click on the ‘Start video call’ button. On some devices you may be offered a ‘Test call’ option: this is just a test and does not connect you to a real person.
Enter your name
Enter your name as it appears on your appointment letter, a contact phone number where you can be reached during your video call and your date of birth, if prompted. Tick to agree the terms and conditions. You will then be given some information. Press ‘Start Call’ again.
Connect call
You will enter a private ‘on-line’ waiting area where the healthcare professional will join you when they are ready to see you.
System checks
The system checks you have everything in place to make a Near Me including a speaker, microphone and video. These are automated on some devices or you may be asked to check manually. Click ‘Continue’ or ‘Yes’ on each. If asked, allow access to your microphone and video.
Trouble shooting
If you have any difficulties during the Near Me video call, such as poor video or sound quality, try refreshing the call. Click on the ‘Refresh’ button, which appears in the top right-hand corner if you touch the screen or move your mouse into this area. Refreshing temporarily disconnects the call and then rejoins it.
Ending the call
To end the call, click the ‘End’ button.
Security
Near Me uses secure video consulting software which has been approved by NHS Scotland and calls are not recorded.
Further Information
More information about Near Me is available at Video Appointments or contact a healthcare professional on the number listed on your appointment letter.
Virtual clinics
Select the appropriate service below for your appointment.
The video call is free, except your internet usage charges.
For information on how to use Near Me, please visit nearme.scot. You can also watch the short video below.