Reports from the Scottish Public Services Ombudsman on complaints involving NHS Forth Valley can be viewed on their website.
Details of investigation reports are outlined below and copies of decision reports are available on the SPSO website.
| Report Date | Report Number | Summary |
|---|---|---|
| 16/08/2023 | 202202065 | The complainant (C) complained about the care and treatment provided by the Board after they were admitted to hospital in August 2021 with severe abdominal pain, nausea and vomiting |
| 19/07/2017 | 201601493 | Mrs C complained that the practice failed to take appropriate action when her late father (Mr A) presented to them reporting symptoms of back pain. |
| 26/04/2017 | 201600284 | Ms C complained about the treatment she received when she saw a dentist after a bridge that replaced some of her teeth had come off. |
| 21/12/2016 | 201507831 | Mrs C’s child (Child A) had been suffering from vomiting and headaches and was referred to a paediatrician at Forth Valley Royal Hospital in January 2014. The paediatrician saw Child A on three occasions from January 2014 until July 2014. |
| 31/08/2016 | 201507664 | Mr A, who suffered from schizophrenia (a long-term mental health condition that causes a range of different psychological symptoms), was admitted to the Clinical Assessment Unit (CAU) at Forth Valley Royal Hospital (the hospital). Mr A had been suffering from a sore throat, a cough and a wheeze in his chest. |
| 19/11/2014 | 201302798 | The complainant (Mrs C) raised a number of concerns about the care and treatment provided to her daughter (Mrs A) for mental health problems by Forth Valley NHS Board (the Board) prior to her death by suicide on 11 October 2012. |
| 30/04/2014 | 201105263 | The complainant (Mrs C) raised a number of concerns about the care and treatment provided to her late mother (Mrs A) in Stirling Royal Infirmary (the Hospital) between 21 and 23 February 2011. This included Mrs C’s concerns: that hospital staff incorrectly diagnosed Mrs A with dementia rather than delirium, and failed to obtain proper consent for surgery; about how Mrs A’s urinary tract infection was treated; and, about how Forth Valley NHS Board (the Board) responded to Mrs C’s complaint. |
| 25/09/2013 | 201202957 | The complainant (Ms C) raised a number of concerns that her spinal injury was not properly assessed by staff at the emergency department and that a log roll was performed improperly leading to further injuries, and that there were further unreasonable delays by staff at the orthopaedic ward she was admitted to in fully investigating and identifying her spinal injury. |
| 24/09/2012 | 201200068 | The complainant (Mrs C) raised a number of concerns that her sister, Ms A, reported to her GP practice (the Practice) symptoms of increasing chest, neck and back pain which were not properly investigated. |
| 19/09/2012 | 201102756 | The complainant, Mr C, raised a number of concerns about the care and treatment given to his father (Mr A) during the final days of his life. |
| 21/03/2012 | 201100385 | The complainant (Mrs C) raised a number of concerns about the investigation and diagnosis of her sister (Mrs A)’s breast cancer by Mrs A’s GP practice (the Practice) from May 2010 until November 2010. |
| 18/01/2012 | 201002075 | The complainant (Mrs C) raised a number of concerns about delays and failures in the care and treatment provided to her mother (Mrs A) by a medical practice (the Practice) between November 2009 and August 2010. Mrs C was also dissatisfied with aspects of the Practice response to her complaints. |
| 18/05/2011 | 200904350 | The complainant (Mrs C) raised a number of concerns about the care and treatment provided to her husband (Mr C) by Forth Valley NHS Board (the Board) at Stirling Royal Infirmary (the Hospital) from 3 April 2006 until his death on 27 July 2006. Mrs C also raised concerns about the way in which the Board handled her complaint. |
| 24/03/2010 | 200802819 | The complainant (Mrs C) complained about the Dental Practice (The Practice) he was registered with. In February 2009 Mr C complained that they failed to provide agreed treatment and were unprofessional in their behaviour toward him and in they service they provided. |
| 22/04/2009 | 200602412 | The complainant, Mrs C, raised several concerns about the care and treatment provided to her mother (Mrs A) at Stirling Royal Infirmary, following her admission on 29 May 2006. |
| 22/04/2009 | 200603044 200700888 | The complainant (Mrs C) raised a number of concerns about the psychiatric care and treatment of her late husband (Mr C) who suffered from bi-polar affective disorder. |
| 22/04/2009 | 200701701 | The complainant (Mr C) raised a number of concerns about the care and treatment of his 86-year-old father (Mr A). |
| 25/03/2009 | 200602930 | The complainant Mrs C raised a number of concerns about the care and treatment provided to her daughter (Ms A) who had mental health problems. |
| 22/10/2008 | 200601326 | The complainants, Mr C and Ms A, raised a number of concerns that, following a routine laparoscopy investigation for an infertility problem at Stirling Royal Infirmary (the Hospital) on 9 August 2005, Ms A was admitted as an emergency patient to the Hospital on 12 August 2005 and received inadequate care and treatment. |
| 17/09/2008 | 200702892 | The complainant (Mr C) raised a number of concerns about the treatment he received when he attended the Accident and Emergency Department at Stirling Royal Infirmary (the Hospital) on 24 June 2007, following a road traffic accident. |
| 18/06/2008 | 200701273 | The complainant, Mr C, complained that, despite the fact that Forth Valley NHS Board (the Board) felt unable to treat him, they did not refer him elsewhere. |
| 21/05/2008 | 200601583 | The complainant (Mrs C) raised a number of concerns about the care and treatment that her husband had received before his death in Bo’ness Hospital on 30 March 2006. |
| 21/05/2008 | 200602374 | The complainant (Miss C) raised a number of concerns about the care and treatment her mother (Mrs A) received in Stirling Royal Infirmary (the Hospital) between her admission on 7 May 2006 and her death on 28 May 2006. |
| 19/03/2008 | 200601724 | The complainant, Mrs C, complained of a lack of local care provision for her son, Mr A, from June 2004 to March 2007. |
Archived Reports
For earlier reports, please visit the Scottish Public Services Ombudsman website and search for ‘NHS Forth Valley’ under Investigation Reports.