NHS Forth Valley – Patient Public Panel

Background

The Patient Public Panel (PPP) was established in Forth Valley in 2004. Membership is open to anyone who is a potential user of NHS Forth Valley services, but who is not currently employed by NHSFV. Our primary remit is concerned with the delivery of services at Forth Valley Royal Hospital.

Since being established, the PPP has been able to improve the quality of services and enhance experiences of patients. Being independent, members of the Panel can ‘challenge the system’ and offer creative solutions from a patient perspective.

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Aims of the PPP

The principal aims of the PPP are set by its Steering Group and, as part of the Terms of Reference for 2016, these were agreed to be:

The PPP will seek to ensure that the perspective of patients and the public is at the heart of improving patient care and experience
The PPP provide a long established and valued model for patient and public involvement in NHS Forth Valley, bringing a broad range of local knowledge, skills and experience
The PPP influences changes and priortities, and continues to challenge and question NHS FV
The PPP will support NHS Forth Valley’s Quality Ambitions to be Person Centred, Safe and Effective
The PPP will support NHS Forth Valley’s Quality Outcome – Everyone has a positive experience of healthcare

Meeting the Challenge

In order to support NHS Forth Valley in delivering quality outcomes for patients, the PPP must ensure that it makes a positive contribution and demonstrates its value. We seek to stay aligned with NHSFV’s strategic objectives and key activities and aims include:

Developing members’ roles and engaging positively with managers and clinical networks
Developing “subject matter expert” roles and “non-expert” roles for members
Continued participation in person centred, patient experience and patient champion activities
Influencing the commitment of resources to work with the PPP
Working with other organisations (Patient Public Forums, Health Improvement Scotland and other Third Sector organisations) to build capacity and support
Raising awareness of the PPP amongst NHSFV staff and promoting the positive benefits of partnership working
Ensuring that members have access to appropriate development and training opportunities.

Positive Contributions

Positive and valued contributions by the PPP have been the regular engagement of members James Greenaway in B23, Helen Russell in A11 and Lee Campbell in A22. Our PPP members attend the wards weekly and help by taking up patient experience, catering and housekeeping surveys. Their contributions are welcomed by the Charge Nurses, staff, Serco and the Patient Relations Team.