Please note that Audiology Services is currently closed for routine face-to-face consultations.
Please use our postal service or contact us via email: FV-UHB.Audiology@nhs.net or telephone: 01786 434171 (answering machine).
Click here if you are isolating at home and in need of support, and can’t get this from friends or family.
Forth Valley Audiology Services carry out hearing tests on patients of all ages. They arrange hearing-aid provision & maintenance for those who require it and have departments at Falkirk Community Hospital, Stirling Health & Care Village. Ear, nose and throat (ENT) clinics are provided at Forth Valley Royal Hospital, Larbert and audiology clinics are provided at Clackmannanshire Community Healthcare Centre in Sauchie and at Forth Valley Sensory Centre in Camelon.
Are you worried losing your hearing?
For anyone who has concerns about their sight or hearing a short film has been made to help people spot the signs of sight or hearing loss and the steps you should take to get your eyes and/or ears tested.
There are also a series of videos that address issues faced by older people who experience sight and hearing loss. These provide information on a range of subjects including the causes of sight loss and hearing loss, and what support and assistive aids are available.
Accessing the service
Hearing Assessment for the first time
Make an appointment with your GP to discuss your hearing. Your doctor will check your ears and write a formal referral to our service, or the Ear, Nose and Throat clinic as appropriate You will then be offered an appointment to discuss your hearing more fully.
New to Area
If you have a hearing device from another NHS Board area, or privately purchased, you also will need to follow the procedure above. If your hearing aid is from another NHS board area, and it requires repair work to be carried out, then our Open Access Service for NHS Forth Valley hearing aid users may be able to help or advise.(see below for open times) We will not be able to take over your care, fully, however, as we will have no history or Hearing aid fitting details for you.
In the meantime, you can also contact your issuing board for help & advice even if no longer living in their area. We are unable to support privately bought aids.
Hearing tested before but never had a hearing aid
If you were previously offered a hearing aid and declined, we may be able to offer you an appointment direct if within a year of your original appointment. After this time you would need referred again by your GP.
Have a Hearing aid but never worn it
If you have a hearing device issued by NHS Forth Valley, regardless of how long ago this was, you can attend our Open Access Service for support.
Forth Valley Open Access Clinic Times
NHS Forth Valley Audiology department is currently closed
If you require new batteries, or maintenance to your NHS hearing aid, please either:
- Post in your yellow record book to us (your hearing aid too if it requires a repair)
- Request batteries and hearing aid tubes via our online order form
- Contact us by telephone on 01786 434171 for all other enquiries
Visit the C2Hear website for a selection of interactive multimedia videos on hearing aids and how to hear well.