We share the long-term goal for all Scottish public services set out in the BSL National Plan, which is:
To remove accessibility as a barrier for BSL users in all aspects of life, recognising the importance of having accessible information in the right format at the right time, utilising technology and increasing people’s awareness of communication tools.
We will:
- Continue to promote the use of Contact Scotland BSL, Scotland’s BSL online interpreting Video Relay Service to staff and our local BSL users.
- Continue to improve access to our information, including our websites, information videos, social media platforms and other accessible formats, ensuring inclusivity for all users.
- Offer staff Deaf and Deafblind awareness/culture training and courses for BSL (visual and tactile) that are accredited and non-accredited.
- Review and update information available to staff on the wide range of communication support available, including how to book and work with interpreters effectively.