NHS Forth Valley follow’s national waiting times guidance which aims to ensure that all patients on waiting lists across NHS Scotland are managed fairly, consistently and transparently.
This means that a patient’s position on a waiting list may be adjusted or reset for several reasons (e.g. if a patient misses an appointment, is unavailable for an appointment or turns down appointment dates that are offered).
A patient leaflet has been developed and you can view it here Waiting For NHS Treatment
Further information on the national waiting times guidance and access policy is available below:
Confirming or cancelling your appointment
If you can’t go let us know! – every month thousands of people across Forth Valley fail to turn up for hospital and clinic appointments. This costs the NHS millions of pounds each year and increases waiting times. So if are unable to attend or no longer require your appointment please let us know so we can offer it to someone else. If you have an enquiry about an appointment or you need to confirm or cancel it, please call 01324 566249 during normal office hours. You can also cancel appointments online with our online cancellation form.